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Kepro, in collaboration with the Office of Behavioral Health (OBH), has streamlined the process for Department Medication Management Referrals.
Beginning October 18, 2021, the Department will submit Medication Management Referrals to providers via Kepro's Atrezzo portal. Receiving providers will need to confirm acceptance of the referral or submit a request to refuse the referral, via the Atrezzo portal. Receiving providers who accept a referral or receive a denial from OBH to refuse a referral, will need to submit an authorization request upon the client's admission to the service.
Kepro is offering a provider training on Tuesday, October 12, 2021, from 11:00am to 12:00pm Please register for this optional training. If you are unable to attend the training, materials will be available on our website www.qualitycareforme.com/resources/training/
Beginning September 1, 2021 all licensed Substance User Disorder providers will start submitting SUD Treatment Data to Kepro via the Atrezzo portal. Providers familiar with submitting SUD Treatment data in WITS will no longer need to use use the WITS system after August 31, 2021. We will be hosting two upcoming provider trainings:
Kepro is still experiencing system issues for internal and external users. Due to the system issues, the Referral Management Request and CANS questionnaire are currently unavailable at this time. The estimated resolution is within the next 24 hours. We apologize for the inconvenience.
The Atrezzo portal is currently offline and not available for provider use. Kepro IT Department is working diligently to bring it back online as soon as possible. We apologize for any inconvenience this may cause. We will update this announcement when it has been resolved.
Kepro will be relocating to a new office effective August 1st, 2021. The new office will be located at 82 Running Hill Road, Suite 202, South Portland, ME 04106.
Updated versions of the Atrezzo Portal questionnaires have been posted to QualityCareforME.com. Please click PROVIDERS at the top of the page and ATREZZO QUESTIONNAIRES or follow this link.
On Wednesday, 5/12/21, the Kepro call center will be offline between 11:30am and 12:00pm. Callers may leave voicemails on our general mailbox during this time and staff will return all messages promptly after 12:00pm. Thanks for your understanding.
As of today, Kepro has implemented three new solutions within the Kepro Atrezzo portal. To learn more about these solutions click the training videos below. In addition, "Grant Funded" request have been relabled to "OBH Funded".