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Do you have questions about your MaineCare, but aren’t sure who or what number to call? This handy resource list might get you to the right place for what you need.
Kepro Member Services can help if you:
Kepro office hours are Monday through Friday, 8 a.m. to 6 p.m. The number is 866.521.0027. If you are deaf or hard of hearing and have a TTY machine, call 855.810.9728. If you have Sorensen VRS you can also use that system.
An eligibility specialist at your local DHHS office can help if you:
For more information, see the list of addresses and phone numbers for local DHHS offices.
MaineCare Member Services can help if you:
MaineCare Member Services office hours are Monday and Wednesday from 8 a.m. to 6 p.m. and Tuesday, Thursday and Friday from 8 a.m. to 5 p.m. The number is 800.977.6740, option 3. If you are deaf or hard of hearing and have a TTY machine, call 800.977.6741.