Providers

For Written Instructional Guides, Please visit Manual and Forms

General System Training

• Provider and User Setup
• System Navigation
• Submission Process (PDF Version)
• Search and Messaging
• Discharge Process (PDF Version)
• Reporting
• Appeals Process
• Rate Setting
• Retroactive MaineCare
• Maine Statewide Training

Invoice Reporting Training

• Grant Funded Invoice  (PDF Version)
• LTSE Invoice
• Baxter Invoice

Substance Use Disorder Treatment Data Training 

• SUD Treatment Data Training (formerly WITS) (PDF Version)

SMI Termination Request

(For Section 17, 65, 92 and 97)

• SMI Termination Request (PDF Version)
• SMI Termination Frequently Asked Questions (FAQ's)

Critical Incident

• Critical Incident (PDF Version)

Referral Management Training

• Adult PNMI (PDF Version)
• Child ITRT
• HCT/Section 28
  • DHHS Training - Understating HCT, Section 28 and the Referral Management Process
• General Waitlist (PDF Version)

Referral Refusal

• Referral Refusal (PDF Version)

MaineMOM

• MaineMOM (PDF Version)